INTERNATIONAL ORDERS

 

We accept orders from almost every country! You will have several shipping options depending on your order size. All the shipping price quotes are pulled directly from USPS's, DHL's or CORREIOS's website, so you only pay what we are being charged.

 

As you probably know, supplements can sometimes be seized at customs. We do our best to prevent this, but we make no guarantees. Once the products leave our warehouse, there is nothing more we can do.

 

Many shipments arrive within 2 weeks, however in some rare cases, shipment can take 15 days or more. Unfortunately, we have absolutely no way to control transit times or customs decisions. Make sure you know your country's laws on restricted products!

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- Follow-up of the request

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After purchase, within 10 business days (time required to formulate and release Customs documentation), you will receive an email with the tracking code to track your order.

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When your order is shipped, you will receive a UPS, DHL or Correios tracking number:

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EX: 899…

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You can track this at UPS.com, DHL.com or CORRERIOS.COM.BR

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*Do not forget! We start counting delivery days from the release of export documents and the release of the package by Customs.

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Note: We work with customs methods that guarantee the entry of the products marketed IN ALL COUNTRIES, thus guaranteeing 100% of the deliveries, regardless of the legality or not of the marketing or entry of the products purchased.

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MILITARY APO/FPO SHIPMENTS

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We have shipped thousands of orders to military addresses and many more every day. The shipping fees are the same as if you are shipping to the USA.

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- How To Ship To Your APO/FPO Address:

 

We provide a direct channel for APO / FPO purchases. Please contact us directly at info@usnutry.com. Your order will be placed directly by one of our employees.

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If you have any questions regarding shipping policies or need more information, please contact us.

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RETURNS

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At USNUTRYINTERNATIONAL.COM, we want you to be happy with your purchase! If you’re not satisfied, we’re not satisfied. If you’re unhappy with your order, whatever the reason may be, we’ll make it right. Contact our Customer Service team within 90 days of your purchase and we’ll either give you a full refund or in-store credit equal to the value of your product.

 

Clearance Items: All clearance items are final sale and may not be returned. No price adjustments will be given on prior sales

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- INTERNATIONAL PACKAGES THAT HAVE BEEN STOLEN/SEIZED/LOST

 

We WILL NOT take responsibility for Stolen/Seized/Lost packages on all international orders. We are very sorry but International Customs and postal carriers will not work with us on any related matters. For us to keep our excellent prices we cannot offer refunds on any packages that have been stolen, seized or lost internationally. We are sorry for the inconvenience. If your package has been Stolen/lost or seized please contact your Customs or Postal carrier.

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- INTERNATIONAL PACKAGES THAT HAVE BEEN TAXED BY CUSTOMS (IMPORT AND EXPORT TAXES)

 

We WILL NOT take responsibility for taxed packages on all international orders. Our responsible sector will contact you, informing you of the fee, the means of payment and the necessary procedures for the release of the package.

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IT IS THE PURCHASER'S SOLE RESPONSIBILITY TO VERIFY IF THE PRODUCT (S) TO BE PURCHASED HAVE ANY TYPE OF ENTRY OR TRADE RESTRICTION IN YOUR DESTINATION COUNTRY.